Last Updated: May 2026
At Clothio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Introduction
This Privacy Policy applies to all visitors, users, and customers of the Clothio website and services.
2. Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Shipping & billing address
- Payment details (processed securely through payment gateways)
Non-Personal Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage behavior
- Pages visited and time spent on the website
3. How We Use Your Information
- To process and deliver orders
- To provide customer support
- To send order updates and tracking details
- To improve our website and services
- To personalize shopping experience
- To detect fraud and unauthorized activities
- To send promotional offers and updates
4. Payment Information
Clothio does not directly store your debit or credit card details. Payments are securely processed through trusted third-party payment gateways.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance shopping experience
6. Sharing of Information
We do not sell or trade your personal information.
We may share limited information with:
- Courier and logistics partners
- Payment gateway providers
- Marketing and analytics platforms
- Technical support providers
7. Data Protection & Security
We implement reasonable security measures to protect your information against unauthorized access, misuse, alteration, disclosure, or loss.
8. Marketing Communication
You may receive promotional messages, offers, and updates. You can opt out anytime using the unsubscribe option or by contacting us.
9. User Rights
- Access personal information
- Request corrections or updates
- Request deletion of data
- Withdraw marketing consent
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for third-party privacy practices or content.
11. Children’s Privacy
Clothio does not knowingly collect personal information from individuals under 18 years of age.
12. Retention of Information
We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
13. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice.
14. Consent
By using our website, you consent to the collection, use, and storage of your information as described in this Privacy Policy.
15. Governing Law
This Privacy Policy is governed by the laws of India.
16. Contact Us
Brand Name: Clothio
Email: clothio.info@gmail.com
Phone: +91 9319646969
Business Hours: Monday – Sunday, 10:00 AM – 7:00 PM
Thank you for trusting Clothio.
