Last Updated: May 2026
Welcome to Clothio. These Terms of Service govern your access to and use of our website, products, services, and purchases made through our platform.
1. About Clothio
Clothio is an online fashion and apparel brand offering clothing and related fashion products through its website and online platforms.
2. Acceptance of Terms
By using our website, you confirm that:
- You are at least 18 years old or using the website under parental supervision
- You are legally capable of entering binding agreements
- You agree to comply with applicable laws and regulations
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or illegal activities
- Attempt to hack or disrupt the website
- Upload harmful code or malware
- Misuse offers or discount codes
- Use false identity or misleading information
- Copy website content without permission
4. Product Information
- Product colours may vary slightly due to screen settings
- Product availability may change without notice
- We reserve the right to modify or discontinue products
5. Pricing & Payments
- All prices are listed in INR (₹)
- Prices may change without notice
- Pricing errors may result in order cancellation
We accept prepaid online payments and Cash on Delivery.
6. Order Acceptance & Cancellation
Order confirmation does not guarantee acceptance.
Orders may be cancelled due to:
- Product unavailability
- Incorrect pricing
- Payment issues
- Suspected fraud
- Incomplete customer information
7. Shipping & Delivery
- Free shipping across India
- Delivery timelines are estimates only
- Delays beyond our control may occur
Customers must provide accurate shipping details.
8. Exchange, Return & Refund Policy
We offer a 7-day return and exchange policy.
Eligibility:
- Unused and unwashed products
- Original tags and packaging intact
- Request raised within 7 days
9. User Account
Users are responsible for maintaining account confidentiality and securing login credentials.
10. Intellectual Property Rights
All content including brand name, logo, designs, images, graphics, videos, and website content are the exclusive property of Clothio.
11. Third-Party Links & Services
We are not responsible for third-party websites, payment gateways, or external service interruptions.
12. Promotional Offers
- Offers may be modified or discontinued anytime
- Misuse of discount codes may lead to cancellation
- Offers cannot be exchanged for cash
13. Limitation of Liability
Clothio shall not be liable for indirect damages, delivery delays, technical errors, or data loss.
14. Disclaimer
All services are provided on an “as is” and “as available” basis.
15. Privacy Policy
Your use of our website is also governed by our Privacy Policy.
16. Changes to Terms
We reserve the right to update these Terms at any time without prior notice.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
18. Contact Information
Brand: Clothio
Email: clothio.info@gmail.com
Phone: +91 9319646969
Business Hours: Monday to Sunday, 10:00 AM – 7:00 PM
Thank you for choosing Clothio.
